OF
CLIENT FEEDBACK
BY
SUBHASH KUMAR ( L&T GULF)
TARGET QUESTION
To Apply descriptive statistical technique bi-annually to leaf node Feedbacks to analyze the performance of L&T-GULF, identify strengths and impuissance of L&T-GULF and monitor successive improvements.
The results of these abbreviation forms a vital input to the Companys Management and MR for formulating requirement action plan for improvements.
PHENOMENON / OBJECT
The phenomena / Object under analysis is PROJECT undertaken by L&T-GULF
selective information
The entropy associated with the phenomena considered for analysis are the performance parameters namely:
PARAMETER NO| PERFORMANCE PARAMETER| SCALE|
P1| Adherence to Schedule| 1-10|
P2| apostrophize Consciousness| 1-10|
P3| Constructability of project| 1-10|
P4| Maintainability of project| 1-10|
P5| Operability of project| 1-10|
P6| Consideration of statutory and safety aspects| 1-10|
P7| Quality of Deliverables| 1-10|
P8| Efforts for Rework Reduction| 1-10|
P9| Responsiveness| 1-10|
P10| technical foul Competency| 1-10|
DATA TYPE:
Qualitative and ordinal
Cross sectional Data
DATA SCALE DESCRIPTION:
Each info is on an orderly scale of 1-10.
One (1) depicts the lowest array and is rated as most unsatisfactory and ten (10) depicts the highest rank and is rated excellent.
DATA SET / POPULATION SIZE
Data set shall constitute the node feedback of all the Projects in last 6 months.
DATA assembly METHODOLOGY
Census Client Feedback Data for all the projects in last 6 months is collected through CLIENT FEEDBACK FORMS and is analyzed.
census DATA
S No| PROJECT| P1| P2| P3| P4| P5| P6| P7| P8| P9| P10|
1| PR-1| 8| 9| 7| 8| 1| 3| 7| 9| 8| 8|
2| PR-2| 1| 3| 5| 6| 6| 7| 7| 7| 8| 9|
3| PR-3| 10| 10| 4| 5| 6| 8| 10| 10| 5| 7|
4| PR-4| 10| 9| 9| 9| 10| 6| 7| 3| 6| 5|
5| PR-5| 3| 10| 8|...If you want to look at a full essay, order it on our website: Ordercustompaper.com
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